This Privacy Policy explains how Profit OS Technologies LLC ("Profit OS Technologies," "Studio Profit OS," "we," "us," or "our") collects, uses, protects, and shares information when you visit studioprofitos.io, use the Studio Profit OS platform, or communicate with us. We are committed to keeping your information private. We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in data with third parties for their own marketing.
01 Information We Collect
We collect information you provide directly to us, information collected automatically when you use our services, and information from service providers that help us operate.
Information you provide
- Account and contact details such as your name, business name, email address, mailing address, and phone number.
- Mobile phone number when you choose to provide it, including for the purpose of receiving text messages from us (see Section 3).
- Billing information such as your plan selection and payment card details, which are collected and processed by our payment processor and are not stored on our own servers.
- Content you submit when you fill out a form, request a trial, contact support, or otherwise communicate with us.
Information collected automatically
- Usage data such as pages viewed, features used, and actions taken within the platform.
- Device and log data such as IP address, browser type, device type, and timestamps.
- Cookies and similar technologies as described in Section 5.
02 How We Use Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Studio Profit OS platform and our website.
- Create and manage your account and process your subscription and payments.
- Send you text messages and other communications you have requested or that relate to your account (see Section 3).
- Respond to your inquiries and provide customer support.
- Send account, billing, security, and service notifications.
- Send product updates and offers where you have consented to receive them.
- Detect, prevent, and address technical issues, fraud, and abuse.
- Comply with legal obligations and enforce our Terms & Conditions.
03 SMS & Mobile Information
If you provide your mobile phone number and consent to receive text messages, we may send you SMS or MMS messages related to your account, trial and billing reminders, product updates, support responses, and occasional offers. Providing your phone number and consenting to texts is always optional and is never a condition of using our services or making a purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency, rates, and help
Message frequency may vary. Message and data rates may apply for any messages sent to you from us and to us from you. For help, reply HELP to any message or contact us at support@studioprofitos.com or 484-705-3108.
How to opt out
You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a confirmation and you will no longer receive SMS messages from us unless you opt back in. For full SMS terms, see our Mobile Terms of Service.
05 Cookies & Analytics
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site so we can improve it. We use privacy-conscious analytics to measure aggregate traffic and conversions. You can control cookies through your browser settings, though disabling them may affect how the site functions.
06 Data Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and reputable infrastructure and payment providers. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.
07 Data Retention
We retain personal information for as long as your account is active or as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We retain SMS opt-in and opt-out records as required to demonstrate consent and honor opt-out requests, including for periods required by applicable law. When information is no longer needed, we delete or de-identify it.
08 Your Choices & Rights
- Email. You can unsubscribe from marketing emails using the link in any such email. We may still send you non-marketing messages about your account.
- Text messages. Reply STOP at any time to opt out of SMS, as described in Section 3.
- Access and updates. You may request access to, correction of, or deletion of your personal information by contacting us.
- Cookies. You can manage cookies through your browser.
Depending on where you live, you may have additional rights under applicable privacy laws. To exercise any right, contact us using the details in Section 12. We will respond as required by law and will not discriminate against you for exercising your rights.
09 Children's Privacy
Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
10 Third-Party Links
Our website and platform may contain links to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy practices.
11 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated where appropriate. Your continued use of our services after an update means you accept the revised Policy.
12 Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Profit OS Technologies LLC
5571 Stonecroft Lane, Allentown, PA 18106
Email: support@studioprofitos.com
Phone: 484-705-3108